Help with TV tiempo on iPhone, Android and the web.
Email support@tvtiempo.app with your question or a description of the issue.
For a bug, include your device, app version, what you were doing and any error message. Screenshots can help. Never send your password, verification codes or payment details.
Use the same sign-in method you used when creating your account: Apple, Google, Discord or email and password. For email accounts, choose Forgot password on the sign-in screen and follow the reset email. Check your spam folder if it does not arrive.
During onboarding, swipe right for Watched, left to Skip or up to save to your Watchlist. You can update your tracked shows, episode progress and movie status from your library and title details. Starting a rewatch preserves your previous viewing history.
Check your notification preferences in TV tiempo and the notification permission in your device settings. If an iPhone widget has not updated, open TV tiempo while connected to the internet and check that you are signed in to the intended account.
In the mobile app, open Profile, then Account & privacy and choose the account deletion option. On the website, open your Profile and find the account deletion section. Deletion is permanent. If you cannot access your account, contact support for help.
Read our Privacy Policy and Terms of Service for more information.